EOS Newsroom

The EOS Board on the 2023/24 financial year: How business has developed in the regions, why sustainability remains a key focus area, and how EOS is optimally prepared for the future.

Now for the third time, EOS was calling on its employees to take part in the innovation contest. The goal: promoting international collaboration and enhancing performance.

The central question in responsible debt collection is: How do we handle defaulting consumers? As EOS demonstrates, there is more than one good answer to this question.

Almost half of EOS national subsidiaries work with Kollecto+. The digital collection system is making great strides and offers customers and consumers alike many benefits.

“Programmed revolution”: The EOS Group is optimizing its digital receivables management with robotic process automation, freeing up staff for more complex and creative tasks.

In this interview, the members of the Board of the EOS Group talk about the positive developments in fiscal 2022/23, employees, diversity, and the responsibility of debt collection companies.

Using cutting-edge technology, EOS protects the data of customers and consumers from attacks by criminals. The new cyber-shield “Iron EOS” makes this an even faster and more efficient process.

Supporting and encouraging people ensures growth: EOS has created numerous programs that enable employees to grow both personally and professionally.

In the Kollecto+ collection system, all EOS companies pool their knowledge and experience, and in doing so improve the efficiency of the entire Group.

A lack of financial education can accelerate the path to excessive personal debt, especially among young people. With its debt collection expertise, EOS supports financial literacy programs that aim to counter such developments.

EOS is active in 180 countries with its own companies or selected partners. Banks that regularly sell cross-border debts to EOS also profit from this network.

Year after year, EOS invests in new technological trends. Four examples show how EOS clients, and consumers, can now benefit from these technologies.

When goods are ordered under a false name, retailers are often left with the costs. RISK IDENT has developed a software that uses artificial intelligence to put a stop to identity fraud in e-commerce.

Jürgen Borgartz, Managing Director of EOS Deutschland, describes what digitalization means for him and provides insight into the added value of the digital transformation at EOS.

METL - a modern ETL pipeline at EOS with a dynamic mapping matrix.

Chatbots relieve employees of simple tasks – giving them more time for more complex customer issues and increasing their satisfaction.

When the financial sector talks about digital transformation nowadays, it is describing a process that EOS has been going through for years now.

Kollecto+ is the centralized debt collection platform of the EOS Group. After years in development, the rollout has been completed by EOS in Croatia, the first of many countries to introduce the software. A progress report.

Its technology-based and data-driven approach wins EOS Deutschland an Innovation Award 2020 from Focus and Focus Money.

Developing one’s own AI solutions requires more than just a good idea and the necessary funds. Rather, three important attributes are needed.

Agile working helps EOS respond faster to changes on the market. But how do employees and companies best approach the topic? EOS Scrum Master Dirk Hofmann reveals three methods.

A sought-after IT expert comes to the company and provides training – not just to EOS employees but also to outsiders. That’s the idea behind the EOS Tech Lab.

The Kollecto+ Board is lifting cooperation at EOS to the next level. The international team is responsible for the ongoing development of web-based cloud-ready software in 12 countries.