The true art of transformation.
“When the financial sector talks about digital transformation nowadays, it is describing a process that EOS has been going through for years now.” An interview with Jürgen Borgartz, Managing Director of EOS Deutschland.
After around 12 months, we can now clearly identify the pandemic’s winners and losers. On which side of this divide do you see EOS?
Thanks to the pandemic, a lot of companies in certain sectors have actually experienced a real boost in respect of their digital transformation process. Is that also the case at EOS?
We have developed, streamlined and automated countless systems, processes and structures. When the financial sector talks about digital transformation nowadays, it is describing the process that EOS has been going through for years.
Digital transformation had also already made inroads within the organization. At the start of the pandemic, we were able to let more than 80 percent of our employees work remotely from home, because the organization and infrastructure for digital collaboration were already in place. And in the very first weeks of the pandemic we understood that there’s no going back to our former daily routines. What we do need to do is pave the way to the “new normal”, e.g. by replacing individual offices with team zones and expanding the digital infrastructure to facilitate agile work processes. The pandemic therefore confirmed that our strategy of transformation was the right approach.
Repeatedly challenging oneself is the true art of transformation.